Customer Story

Simplifying HR Operations for a Fast Growing Tech Team

Orders.co
Industry Technology and Online Ordering Solutions
Location Armenia
Product Used Time Off Management, Recruitment
Website https://orders.co

As Orders.co grew, everyday HR processes became harder to manage. Time off requests and attendance tracking were handled manually in Excel, making approval flows unclear and visibility limited. Understanding who was on leave or working remotely often meant checking multiple spreadsheets.

Recruitment was also fully manual. Candidate data, communication, and collaboration with hiring managers were scattered across files and emails, making it difficult to centralize information and keep records up to date.

"We used Excel for everything. It worked for a while, but as the company grew, it became too time-consuming and hard to manage," Ani explains.

When the Orders.co team explored Spark.work, ease of use and responsive support stood out immediately.

"It was great that I could suggest new features, and the Spark team actually listened," Ani shares. "Most of my suggestions were implemented later, which showed real partnership."

Time Off Management and Recruitment Categories quickly brought structure to processes that had previously relied on manual coordination.

After implementing Spark.work, Orders.co achieved clearer workflows, stronger visibility, and more efficient HR operations. Time off requests, attendance, and availability are now easier for HR, management, and employees to understand.

  • Clear approval flows replaced manual tracking
  • Absences, availability, and remote work are visible in one shared system
  • Reports provide better oversight for HR and management
  • Initial setup challenges were resolved quickly through hands on customer support

Spark.work moved recruitment out of scattered spreadsheets and emails into a centralized workflow. Candidate information, notes, and collaboration are now stored in one place.

"Everything is easy now, from job postings to hiring and onboarding. All candidate information is in one place, and we no longer waste time searching through emails or spreadsheets."

  • Recruitment moved from spreadsheets to a centralized platform
  • All candidate data, notes, and communication are stored in one place
  • Collaboration between HR and hiring managers became easier and more consistent
  • Smoother transition from job posting to hiring and onboarding

Ani describes Spark.work as a practical time saver that allows HR teams to shift focus away from administration and toward more meaningful work.

"It makes many processes easier and gives the HR team more time to focus on other things."

  • Reduced manual work across daily HR tasks
  • Improved transparency for HR, management, and employees
  • More time for the HR team to focus on strategic and people focused work

Looking ahead, Ani would like to see expanded collaboration capabilities, including integrations with tools like Slack to bring communication into one workspace.

Structure and shared visibility are essential as organizations expand. For Orders.co, Spark.work replaced spreadsheet-driven processes with centralized workflows that support faster, clearer people operations.

Key Takeaways

Spark.work helped Orders.co replace scattered manual work with a clearer operating rhythm for HR, managers, and employees.

  • Manual Excel based processes replaced with centralized HR workflows
  • Clearer and more efficient time off approvals
  • Structured recruitment with improved collaboration
  • Strong customer support and a genuine sense of partnership

When growing teams replace spreadsheets with clarity, everyday work becomes easier for HR, managers, and employees alike.

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